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Privacy Policy

Effective Date: 04 May 2025

At MyHealthFacts, we are committed to protecting your privacy and ensuring your personal and medical information is handled with the highest level of care and confidentiality.

This Privacy Policy explains how we collect, use, store, and protect your personal and health-related information.

1. What We Collect

With your explicit consent, we may collect the following types of information:

  • Personal details such as your name, date of birth, contact information, and Medicare or health fund numbers

  • Medical records and test results from GPs, hospitals, radiology and pathology providers, specialists, allied health professionals, and telehealth platforms

  • Data from fitness trackers, smartwatches, or other health-related apps and services

  • Any other health information you provide to us or consent for us to collect on your behalf

2. How We Use Your Information

We use your information to:

  • Collect your medical data from multiple providers with your consent

  • Analyse your health data using advanced medical technology

  • Identify missed tests, gaps in care, or possible health risks

  • Create a personalised report reviewed by a qualified doctor

  • Share your report with you and your nominated GP or provider

  • Improve our services and ensure they meet your needs

We do not use your health data for marketing or advertising purposes.

3. How We Protect Your Information

  • All data is encrypted both in transit and at rest

  • Access is limited to authorised staff and medical professionals only

  • We comply with all relevant Australian privacy and health data regulations

  • You are in full control of your data and can withdraw consent at any time

4. Sharing Your Information

  • We only share your information with:

  • Medical professionals involved in reviewing your report

  • Your nominated GP or provider, with your consent

  • Third-party service providers who help us deliver our services (such as secure storage providers), under strict confidentiality agreements

  • We will never sell or rent your personal information to anyone.

5. Your Rights

  • You have the right to:

  • Access your information at any time

  • Correct any inaccurate or outdated information

  • Request deletion of your records

  • Withdraw your consent for us to collect or use your data

  • To make any of these requests, please contact us at info@myhealthfacts.com

6. Contact Us

  • If you have any questions about this Privacy Policy or how your information is handled, please contact us:

  • Email: info@myhealthfacts.com

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